Making Lives Better Every Day.

Registered NDIS Provider

At Australian Care Agency, we are dedicated to providing exceptional Government Funded Home Care Services tailored to meet the unique needs of you or your loved one. Our team of highly trained support workers encourages independence, promotes dignity, and shares a deep passion for Making Lives Better every day.

As a proud, registered provider with both NDIS and TAC, we are committed to delivering the highest standards of care and assistance.

Australian Care Agency support worker with client Australian Care Agency client out in the community
Australian Care Agency - Making Lives Better Everyday.

Australian Care Agency is a leader in NDIS & TAC Care services in Australia.

  • ✓  Helping clients with transportation
  • ✓  Providing a healthy nutrition plan
  • ✓  Home care for daily living activities
  • ✓  Our services are available 24 X 7

“Australian Care Agency services encompass a wide range of options designed to meet the needs of individuals of all ages.”

Maggie Belford, Founder

30+
Combined Years of Experience
60+
Skilled Members
Australian Care Agency client in the community
Our Services

Our Government Funded Home Care Services.

Impacts people’s lives by making a difference every day. Australian Care Agency focuses on providing a full range of services to ensure our clients remain independent in their own homes and within the community.

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Personal Care
Service 01

Personal Care – All Ages

Offering compassionate, tailored personal care to individuals of all ages, ensuring daily living needs are met with respect and dignity.

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Domestic Assistance
Service 02

Domestic Assistance

Providing reliable help around the home including cleaning, laundry, and maintenance tasks to support independence and comfort.

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Meal Prep
Service 03

Meal Prep

Assisting with meal planning, grocery shopping, and preparation of nutritious meals, tailored to dietary needs and preferences.

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Transport and Travel
Service 04

Transport and Travel

Facilitating access to safe and reliable transportation for appointments, social events, and other travel needs to promote connectivity and freedom.

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Community Access
Service 05

Community Access

Helping clients engage with their local community through assisted outings, promoting social interaction and community involvement.

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Emotional Support
Service 06

Emotional Support

Offering empathetic support and companionship to address emotional well-being and foster a sense of security and happiness.

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Companionship
Service 07

Companionship

Providing friendly and engaging companionship to alleviate loneliness and enhance quality of life through shared activities and conversations.

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Medication Assistance
Service 08

Medication Assistance

Ensuring correct medication management through reminders, supervision, and assistance with taking prescribed medications correctly and on time.

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Respite Care
Service 09

Respite Care

Providing temporary relief for primary caregivers with dedicated care services, allowing for personal time while ensuring loved ones are cared for.

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24/7 Care
Service 10

24/7 Care

Offering around-the-clock care services to meet the needs of clients requiring continuous support, ensuring safety and well-being at all times.

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Empowering You to Live Independently with Confidence

We Are Always Here For You! Need Help? Contact Us

0411 426 496

maggie@australiancareagency.com.au

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Why Choose Our Services

Expert Care and Support for NDIS Participants Across Victoria, New South Wales, and Queensland.

Our goal is to ensure the highest level of well-being, safety, and quality of life for our participants.

  • A Dedicated Team of Skilled Professionals
  • Ready to help you 24/7 support
  • Tailored NDIS Services to Suit Your Needs
  • Wide Range of Care Services
  • Trusted and Highly Rated
60+
Skilled Members
500+
Happy Clients
30+
Combined Years Of Experience
250+
Successful Home Care
Happy Clients

“The team at Australian Care Agency is attentive and always responsive to our questions and concerns. Outstanding service!”

Rachel S — NDIS Client

500+
Happy Clients
Most Common Questions

Frequency and questions

Australian Care Agency services offer a comprehensive range of support options tailored to meet the unique needs of individuals with disabilities. These services are designed to enhance well-being, promote independence, and ensure a high quality of life for participants at every stage of their journey.

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What services can I access as an NDIS participant?

As an NDIS participant, you can access a wide range of support services, including personal care, community participation, assistive technologies, transport, and support coordination. Services are tailored to your individual needs and goals.

Am I eligible for TAC support services?

You may be eligible for TAC support if you’ve been injured in a transport accident in Victoria and require assistance with medical treatment, rehabilitation, or care services as part of your recovery.

How do I apply for NDIS funding?

To apply for NDIS funding, you need to check your eligibility through the NDIS website or by contacting the NDIS directly. Once eligible, you will need to complete an access request form and provide supporting evidence, such as medical reports.

Can I receive both NDIS and TAC services at the same time?

Yes, in some cases, individuals who are eligible for both NDIS and TAC services can receive support from both programs. Your care plan will be coordinated to avoid overlap and ensure all your needs are met.

What kind of home modifications can NDIS or TAC fund?

Both NDIS and TAC may fund necessary home modifications to improve accessibility and independence, such as installing ramps, modifying bathrooms, or widening doorways, depending on your individual needs and plan approval.

How do I change my NDIS service provider?

If you are not satisfied with your current NDIS provider, you can change providers by discussing your decision with your support coordinator or contacting the NDIS directly. You will need to review and update your service agreement with your new provider.

What costs are covered by TAC?

Medical treatment, rehabilitation services, disability services, income support, travel support and household support.

Looking for advice?

Contact us via the form below

Referral Form